Frequently Asked Questions

 

Composite Decking

 

Q. How do I maintain my deck?

A. Cleaning and maintaining a Composite Deck

  • Sweep the deck as you would a normal patio
  • Wash with soap and water as you would a tiled area
  • If there are any marks on the deck, hose the deck down with a high pressure hose or hose the deck and sweep with a hard bristle broom
  • If there is a stubborn mark, lightly sand the area with 100grid sandpaper. There will be a slight colour change for a few days before it blends back.
  • Do not oil. There is no need!
Q. What are the pro’s and con’s of composite compared to timber?

Pros

  • Zero to low maintenance
  • Never to be oiled or sealed
  • Boards are wider
  • Gives a much cleaner look
  • No visible screws on the top of the decking boards
  • No splinters
  • No cracks
  • No drying out
  • Almost no fading
  • No twisting
  • No breaking
  • No rotting
  • Choice for colours and finish
  • Completely weather resistant
  • 10 to 15 year warranty on product
  • Increases your property value

Cons

  • More expensive than timber most of the time
  • Can have a plastic look in the beginning
  • Dictated to by fixed lengths ( 2.9m or 5.8m )
Q. Do I have to treat a composite deck?

A. Composite decks require minimal maintenance. See above for deck maintenance tips.

Q. How long will the decking boards last?

A. They can last a life time if installed correctly.

Q. How long is the warranty valid for?

A. Anywhere between 10 and 15 years

Q. What cancels out the warranty?

A. Poor installation cancels any warrantee

Q. Will the deck fade?

A. Yes, it will fade around 8% over the first few years.

Q. What is the minimum height needed to line up to doors?

A. We can get away with 55mm

Q. What is the minimum height needed for a raised deck?

A. We prefer 300mm

Q. What is the gap between each decking board?

A. Plus / minus 5mm

Q. What happens underneath the deck?

A. Not much light gets through, so the grass will die

Q. How hot does it get?

A. Everything gets hot in the sun, but it’s not unbearable

Q. How do we install a deck on an area that has to be waterproofed?

A. We build a floating frame.

Q. How do you finish off the edges?

A. There are profiles designed for just that purpose.

Q. How do you finish the stairs?

A. There are profiles designed for just that purpose.

Q. How do we finish off around the pool?

A. There are profiles designed for just that purpose.

Q. How do we solve different levelled areas?

A. We will advise you on how to create one level.

Q. How can we save money?

A. We advise you how to utilize any and all off cuts properly because you pay for material we can’t use.

Timber Decking

 

Q.How do I maintain my deck?

A. Cleaning and maintaining a Timber Deck

  • Sweep the deck as you would a normal patio
  • If there are any marks on the deck, hose the deck down with a high pressure hose or hose the deck and sweep with a hard bristle broom
  • If there is a stubborn mark, lightly sand the area with 100grid sandpaper. There will be a slight colour change for a few days before it blends back.
  • Oil the deck at least twice a year, once before the wet season and once after the wet season.
  • I would personally advise you to oil the deck three to four times a year.
Q. Pro’s and con’s of wood compared to composite?    

Pros

  • It’s the real deal
  • Smells good
  • Looks natural because it is
  • There are so many types of timber from soft wood to hard wood
  • There are so many colours to choose from.
  • There will be a solid Timber that will fall into your budget, even if it’s a Pine deck

Cons

  • High maintenance product, even the hard woods
  • Boards can splinter and crack
  • Boards may dry out and fade
  • They can twist, break, or rot
  • Need constant attention
  • Need to be sanded and oiled a minimum of 3 times a year
  • Maintenance costs both time and money.
  • Maintaining a timber deck correctly for 3 years will cost the same or more than installing a composite deck from the start. The problem is you need to continue paying to maintain the timber deck for the year to come.
  • If you do install a Timber deck and you don’t maintain it or once you are fed up with maintaining it over the years and you change to Composite, you would have thrown away good money
  • Timber decking will last between 2 to 7 years
  • Poorly maintained timber decking will devalue your property dramatically
  • Replacing timber decking boards is extremely visible as the new timber will always be a different colour for years.
Q. Do I have to treat a timber deck?

A. Timber Decking requires a certain level of treatment. It needs to be sanded and oiled a minimum of 3 times a year.

Q. How long will it last?   

A. It can last 5 to 10 years if it’s installed and maintained correctly

Q. How long is the warranty valid for?  

A. There is no warrantee

Q. Will the deck fade?                          

A. Yes, it will change colour within the first year.

Q. What is the minimum height needed to line up to doors?  

A. We can get away with 55mm

Q. What is the minimum height needed for a raised deck?        

A. We prefer 300mm

Q. What is the gap between each decking board?      

A. Plus / minus 5mm

Q. What happens underneath the deck?  

A. Not much light gets through, so the grass will die

Q. How hot does it get?

A. Everything gets hot in the sun, but it’s not unbearable

Q. How do we install a deck on an area that has to be waterproofed?

A. We build a floating frame

Q. How do you finish off the edges?    

A. We use a decking board as a fascia

Q. How do you finish the stairs?

A. We use a decking board as a fascia

Q. How do we finish off around the pool?

A. We use a decking board as a fascia

Q. How do we solve different levelled areas?

A. We will advise you on how to create one level

Q. How can we save money?      

A. Use a softer timber

composite timber decking